Privacy Policy
Effective Date: May 19, 2026
Welcome to Hess Mortgages (“Hess Mortgages,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, complete forms, apply for mortgage-related services, or communicate with us.
Hess Mortgages is a marketing brand of Solidify Mortgage Advisors.
Information We Collect
We may collect the following categories of information:
Personal Information You Provide
When you fill out forms, request information, schedule consultations, or begin a mortgage application, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Employment and income information
- Property information
- Loan preferences
- Financial information required for mortgage qualification
- Any information you voluntarily provide
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited
- Referral sources
- Time spent on pages
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide mortgage-related services
- Evaluate loan eligibility
- Communicate about mortgage products and rates
- Schedule appointments and consultations
- Improve website performance and user experience
- Send marketing or educational communications
- Maintain regulatory and legal compliance
Sharing of Information
We may share information with:
- Mortgage lenders and financial institutions
- Service providers assisting with operations, marketing, analytics, or CRM systems
- Government or regulatory agencies when legally required
- Technology providers such as CRM, scheduling, analytics, or email platforms
We do not sell your personal information.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve functionality and measure website performance.
You can modify your browser settings to disable cookies; however, some website functionality may be affected.
Email & SMS Communications
By submitting your contact information, you consent to receive communications from Hess Mortgages and/or Solidify Mortgage Advisors, including calls, emails, and text messages regarding mortgage products or services.
Message and data rates may apply. Consent is not a condition of purchase.
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Data Security
We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.
Please avoid submitting sensitive personal information through unsecured forms or email unless specifically instructed.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
- Requesting access to information we hold
- Requesting corrections
- Requesting deletion where applicable
- Opting out of certain marketing communications
To exercise these rights, contact us using the information below.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
Hess Mortgages
A marketing brand of Solidify Mortgage Advisors
Andy Hess
Mortgage Loan Originator
NMLS #1791379
DRE #02051920
Solidify Mortgage Advisors
NMLS #1283930
Licensed by the California Department of Financial Protection and Innovation
Equal Housing Lender
We're happy to help.
If anything in this document is unclear or you'd like to discuss it, get in touch directly.
A division of Solidify Mortgage Advisors